Customer Support Executive Position - EMEA
LiveAboard.comFrance
Posted October 29, 2025
Full Time
About the Company
LiveAboard.com is a digital travel platform that simplifies the planning of over 46,000 cruise itineraries, from luxury liners to niche liveaboard adventures. The site offers a comprehensive comparison engine that lets travelers evaluate pricing, itineraries, and vessel amenities side‑by‑side, helping them make informed decisions. Its core focus areas include scuba‑diving cruises, adventure tours, river excursions, and liveaboard experiences, catering to both casual vacationers and seasoned explorers. By combining an intuitive booking interface with curated content and expert recommendations, LiveAboard.com delivers a streamlined, personalized cruise‑booking experience that sets it apart in the competitive travel industry.
Job Description
Customer Support Executive Position - EMEA: Provide exceptional support to customers, plan and organise trips, and deliver an outstanding experience. Assist guests in finding and booking trips, liaise between guests and partners, and resolve complex customer inquiries.
Requirements
- Previous experience in customer service
- Understanding of scuba diving-related products and services
- Fluent in English with clear and professional verbal and written communication skills
- Proven analytical and problem-solving abilities
- Exceptional attention to detail
- Ability to work effectively both independently and as part of a remote team
- Strong interpersonal skills
- Positive attitude and a commitment to delivering exceptional service
- Flexibility to work weekends and adapt to a dynamic work environment
Benefits
- Flexible work environment
- Opportunity to work in a dynamic team
- Potential for professional growth
