Customer Support Executive - River Cruise Specialist
LiveAboard.comRemote job
Posted July 16, 2025
Full Time
About the Company
LiveAboard.com is a digital travel platform that simplifies the planning of over 46,000 cruise itineraries, from luxury liners to niche liveaboard adventures. The site offers a comprehensive comparison engine that lets travelers evaluate pricing, itineraries, and vessel amenities side‑by‑side, helping them make informed decisions. Its core focus areas include scuba‑diving cruises, adventure tours, river excursions, and liveaboard experiences, catering to both casual vacationers and seasoned explorers. By combining an intuitive booking interface with curated content and expert recommendations, LiveAboard.com delivers a streamlined, personalized cruise‑booking experience that sets it apart in the competitive travel industry.
Job Description
Customer Support Executive, River Cruise Specialist. Assist guests in planning and organizing their trip, providing expert guidance and recommendations. Key responsibilities include communication, problem-solving, attention to detail, and relationship-building.
Requirements
- Previous experience in the River Cruise industry is a must.
- Fluent in English with clear and professional verbal and written communication skills - other languages (Spanish, French, German, Italian) are also desirable.
- Proven analytical and problem-solving abilities.
- Exceptional attention to detail.
- Ability to work effectively both independently and as part of a remote team.
- Strong interpersonal skills, with a focus on building positive relationships.
- Positive attitude and a commitment to delivering exceptional service.
- Flexibility to work weekends and adapt to a dynamic work environment.
- Experience in remote and fully independent working.
- Experience in the travel industry - River Cruises specifically.
