Inside Sales Representative - Inbound Calls

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. The Inbound Trade Advisors (Inside Sales Representative) responds to incoming sales inquiries in a timely manner and manages the opportunity and lead pipelines to insure optimal sales results.

Requirements

• Identify and qualify prospects and sales opportunities via inbound lead requests (phone and email) and enter information into the customer relationship management (CRM) system.
• Utilize strong knowledge of customs brokerage industry to identify efficient and compliant ways to import commodities.
• Conduct sales presentations over the phone with potential customers.
• Uncover new sales opportunities and increase customer base.
• Onboard new customers and setup of new Livingston accounts.
• Coordinate sales activities with other Livingston internal contacts throughout the various departments in the company (operations teams).
• Liaise with other departments and sales staff to seamlessly implement new contracts.
• Apply a complete knowledge of all the organization’s products/services and policies.
• Record in CRM all prospects and maintain a record of all phases of activities.
• Learn and understand Livingston’s sales process, services, and products.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Benefits

• Competitive salary
• Opportunities for career growth and development
• Professional development opportunities
• Employee recognition and rewards program
• Health and wellness programs
• Employee assistance program
• Paid time off and holidays