Bank of Scotland - Customer Support - Thurso

A part-time branch-based opportunity working 30 hours per week, providing face-to-face support to customers in one of our Lloyds and Halifax branches. Opportunities to transition into a range of roles, including remote work.

Requirements

• People person with genuine, caring attitude towards helping customers with their finances
• Ability to quickly build relationships with customers
• Passion for putting oneself in customers' shoes, showing empathy and acting with care and integrity
• Commitment to delivering on promises and going above and beyond for customers
• Genuine teammate who collaborates closely with colleagues to meet customers' needs

Benefits

• Generous pension contribution of up to 15%
• Annual performance-related bonus
• Private medical benefit with BUPA
• Share schemes
• Discounted shopping
• 22 days' holiday (increases over time) with bank holidays on top
• Wellbeing initiatives
• Generous parental leave policies