Field Application Engineer

LMI Technologies, a recognized Canadian Best Workplace, is seeking a results-driven Field Application Engineer (FAE) to support sales activities with technical expertise. The FAE will collaborate with customers to resolve technical issues, assist in application testing, develop code, and provide training, ultimately contributing to business growth in the region. The role involves frequent customer site visits and supporting the sales team in various activities.

Requirements

• Bachelor of Computer Science, Electrical, Mechanical or Computer Engineering degree or equivalent
• Minimum 3-4 years of experience in the high technology industry / factory automation industry working on various projects relating to their area of study
• Minimum of 2-3 years customer service experience or equivalent work experience.
• Strong working knowledge of industry standards and best practices
• Excellent knowledge of tools required by their discipline (Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorks, Electronics – Wiring and setup, basic soldering skills)
• Problem solving skills using a clear understanding of facts and implementation of test plans and solution strategies
• Solid interpersonal skills for proper function in a team environment
• Exceptional verbal and written communication skills with proficiency using Microsoft Office and Google products
• Exceptional organizational and prioritization skills
• Self-motivated with a positive attitude and a results oriented approach to business
• Demonstrated ability to work independently as well as in a team environment
• A valid passport and the ability to travel frequently domestically or internationally.
• Fluent English or Chinese speaking skill is a Must.

Benefits

• Inspiring and engaging workplace environment