Technical Support Specialist/Spécialiste du support technique
Local LogicMontreal, Quebec, Canada
Posted October 31, 2025
Full Time
About the Company
Local Logic is a leading location intelligence company dedicated to enhancing real estate decisions through comprehensive data analytics. With over 100 billion data points, they offer insights that influence billions of dollars in transactions and support more than 15 million monthly users across 8,000 websites in the US and Canada. Local Logic's services span residential real estate, urban planning, smart cities, and proptech, making them a distinctive player in the industry.
Job Description
Local Logic is a company focused on making cities sustainable, equitable, and prosperous through data and AI-powered platform. They are seeking a Technical Support Specialist to provide exceptional technical support to clients, troubleshoot issues, and assist with onboarding. The role emphasizes collaboration, proactive problem-solving, and a passion for customer success.
Requirements
- 1+ years of experience in a technical support or technical solutions role.
- Proven experience working with REST APIs, HTTP protocol, and tools like Postman or curl.
- Proficiency with JSON and SQL.
- Familiarity with authentication concepts (JWTs, SSO).
- Strong communication skills.
- Basic understanding of web security and credential management.
Benefits
- Stock options
- Generous vacation policy
- Full health and dental benefits
- Professional development credits
