Medical Receptionist

Los Angeles Center of Nose Throat and Allergy (LA CENTA) is seeking a friendly and helpful Medical Receptionist to be the face of their organization. The receptionist is responsible for providing excellent customer service, managing patient check-in/check-out, and ensuring a smooth patient experience. The role is vital for a positive first impression and requires proactive communication and attention to detail.

Requirements

• Welcomes and greets patients and visitors, in person or on the telephone.
• Verifies insurance/eligibility information and ensures appropriate forms are signed and dated.
• Communicates to patients when a physician is running behind schedule.
• Optimizes patients' satisfaction, physician time, and treatment room utilization.
• Prepares lab requisition forms as requested by physicians
• Scans Radiology and Lab requisitions to patient files.
• Records outcome of reminder calls made to patients scheduled for procedures.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Assists in the creation of new patient welcome packets.

Benefits

• Employee highlight incentives
• Paid time off
• Health insurance