Account Executive
LucidyaEastern Province, Saudi Arabia
Posted January 9, 2024
Full Time
About the Company
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions. Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform. Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.
Job Description
We are seeking a skilled Sr. Account Executive to manage key client relationships and drive revenue growth. This role involves developing business intelligence, maintaining strong client relationships, anticipating challenges, and negotiating contracts. The ideal candidate will possess experience in SaaS sales and a strong understanding of the SaaS product.
Requirements
- Proven experience as an Account Executive or in a similar sales role
- Good experience with government sector and knowledge of GOV procedures
- Well experience with Etimad portal
- Demonstrable ability to communicate, present and influence stakeholders
- Strong understanding of SaaS products
- Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales, or a relevant field
- Arabic and English fluency