Backend Team Lead
LucidyaAl Ahsa Governorate, Eastern Province, Saudi Arabia
Posted April 30, 2025
Full Time
About the Company
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions. Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform. Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.
Job Description
Lucidya is seeking a proactive and talented Backend Team Lead to spearhead their backend development efforts. This role involves overseeing a skilled team of developers, ensuring system performance, scalability, and maintainability. Responsibilities include setting standards, mentoring team members, and collaborating with cross-functional teams. The ideal candidate will be a hands-on leader with experience in backend technologies.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, IT, or an equivalent practical experience.
- 5+ years of experience in backend software development.
- 2+ years of experience in a leadership or team lead role.
- Strong expertise in backend technologies, including Python and Ruby on Rails.
- Experience with SQL and noSQL databases, such as PostgreSQL, Cassandra, or Redis.
- Knowledge of microservices architecture and RESTful API design.
- Experience with cloud platforms (AWS, Google Cloud, Azure) is a plus.
- Strong understanding of software development best practices, including Git.
- Excellent problem-solving skills and the ability to troubleshoot complex systems.
Benefits
- Opportunity to shape the infrastructure and technical future of a fast-growing company.
- Opportunity to scale the platform and build a strong engineering culture.
- Opportunity to deliver technology that empowers companies.