Inside Sales Manager
LucidyaEastern Province, Saudi Arabia
Posted September 10, 2025
Full Time
About the Company
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions. Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform. Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.
Job Description
Lucidya is seeking a highly driven and strategic Inside Sales Manager to lead their inbound sales development efforts. This role focuses on qualifying and nurturing inbound leads through various channels to build a scalable pipeline, ensuring prospects are engaged and ultimately converted into customers. The ideal candidate will be a leader capable of building, coaching, and supporting a team to achieve high performance.
Requirements
- Minimum 6-8 years of experience in Sales, Business Development, or a Customer-Facing role (preferably in B2B SaaS or the tech industry).
- Fluent in English and Arabic (written and verbal).
- Excellent listening and communication skills, with the ability to quickly grasp and summarize customer needs.
- Proficiency with CRM tools (preferably HubSpot) and sales engagement platforms.
- Strong attention to detail and a disciplined approach to follow-ups and tasks.
- Positive, coachable, and driven by results and impact.
- Previous experience in inbound SDR or marketing-generated lead qualification.
- Understanding of the SaaS industry and its sales cycles.
- Familiarity with the GCC business environment.
- Understanding of the 'digital transformation' and AI company's sales processes.
Benefits
- Competitive compensation
- Growth opportunities
- Chance to make a real impact