Manager, Client Success Management
Luxury PresenceAustin, Texas, United States
Posted October 2, 2025
Full Time
About the Company
Luxury Presence is a leading digital platform for real estate professionals, offering award-winning websites, modern marketing solutions, and AI-powered mobile apps. With a focus on web design, SEO, and comprehensive marketing services, Luxury Presence helps agents attract more business, work efficiently, and serve clients better since 2016. Trusted by over 15,000 real estate professionals, including top Wall Street Journal agents, the company's innovative approach sets it apart in the industry.
Job Description
Luxury Presence is seeking a Manager, Client Success Management to lead and develop a team responsible for client retention and expansion. The role focuses on driving strategy, overseeing daily execution, and ensuring client success through coaching, mentoring, and operational excellence. The position requires someone passionate about people leadership and process improvement, with a proven track record in client-facing roles.
Requirements
- Hire, coach, and mentor a high-performing team of Client Success Managers.
- Drive strategies that improve client satisfaction, retention, and expansion.
- Streamline processes and workflows to improve team efficiency.
- Provide onboarding and ongoing development for CSMs.
Benefits
- Competitive Salary
- Comprehensive Benefits Package