Fraud Manager (Operations)
M-KOPAEastern Cape, South Africa
Posted October 14, 2025
Full Time
About the Company
M-KOPA is a UK-headquartered fintech company operating in Africa, offering affordable smartphone and e-motorbike financing along with embedded digital financial services. Using an innovative daily repayment model, M-KOPA has extended over $2 billion in credit to 7 million customers, building a credit record for each that supports long-term financial relationships. With a focus on financial inclusion and digital connectivity, the company employs over 3,000 staff and 30,000 sales agents across its markets.
Job Description
M-KOPA is scaling rapidly with 7 million customers and $2+ billion in credit, recognizing the critical role of fraud prevention. The Fraud Manager role focuses on leading a team of investigators, building scalable prevention systems, and collaborating with law enforcement to protect business integrity and customer dreams. This is a hands-on, field-leading position where leadership and execution are both essential.
Requirements
- Demonstrable experience managing fraud investigation teams
- Proven field investigation experience with a strong track record
- Deep experience collaborating with law enforcement agencies
- Certified Fraud Examiner (CFE) or equivalent
- Strong background in criminal procedure and evidence handling
Benefits
- Development programs
- Coaching partnerships
- On-the-job training
