Customer Service Representative

The Customer Service Representative 3 is a senior role responsible for providing advanced support to customers through multiple channels, including phone, email, and chat. The ideal candidate is a problem-solver, a team player, and thrives in a fast-paced setting.

Requirements

• Manage daily customer service operations for the plant
• Manage data in our ERP system
• Address escalated and complex requests efficiently
• Foster a supportive team environment that promotes continuous improvement

Benefits

• Competitive Pay & Rewards
• Health & Wellness Coverage
• On-Demand Pay with PayActiv
• Future Financial Security
• Support for Families
• Smart Savings Options
• Extra Wellness Perks
• Life & Accident Insurance
• Disability Coverage
• Exclusive Vehicle Discounts
• Work-Life Balance Benefits
• Holiday Appreciation
• Career Growth & Learning