At Your Service Captain, Westfarms - Full Time
Macy'sConnecticut, United States
Posted October 11, 2025
Full Time
About the Company
Macy's is a leading retail brand offering quality fashion at affordable prices across the United States and online.
Job Description
Macy's is seeking a customer-focused At Your Service Captain to be a leader in promoting customer satisfaction and brand loyalty. This role involves role modeling customer service, problem-solving, and driving results through promotions and Omni selling initiatives. Advancement opportunities include Sales and Customer Experience Manager roles.
Requirements
- Flexible availability including days, evenings, weekends and holidays
- Proficient in communicating effectively with customers and colleagues
- Self-starter in adapting to changing customer needs
- Resourceful and able to adapt to changing priorities
- High school diploma or equivalent
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program