Retail Customer Experience Associate, Westfarms - Full Time

Macy's is seeking a Retail Customer Experience Associate to create exceptional shopping experiences for customers. This role involves engaging with shoppers in-store and online, driving sales, and supporting operational excellence. The ideal candidate will be passionate about customer service, fashion, and technology, and contribute to a positive and collaborative team environment.

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Must be able to communicate effectively with customers, co-workers and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Resourceful and eager to start a new venture and can adapt to changing priorities
• Comfortable communicating and collaborating with customers and colleagues
• Able to handle electronic devices with no problem

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• Paid time off
• Employee Assistance Program
• Performance-based incentives
• Merit review
• Employee Resource Groups
• Volunteering Opportunities