Retail Customer Experience Associate, Hillsdale - Full Time

Macy's is seeking a Customer Experience Colleague to create exceptional shopping experiences for customers. This role involves engaging with shoppers in-store and online, driving cross-category sales, and building customer relationships. The position emphasizes collaboration and contribution to the overall customer and operational success of the store.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Resourceful and eager to start a new venture and can adapt to changing priorities

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program