Retail Customer Experience Associate, Hillsdale - Full Time
Macy'sCalifornia, United States
Posted October 20, 2025
Full Time
About the Company
Macy's is a leading retail brand offering quality fashion at affordable prices across the United States and online.
Job Description
Macy's is seeking a Customer Experience Associate to deliver exceptional, personalized shopping experiences for customers. The role focuses on customer engagement across all touchpoints, leveraging digital tools and collaborating with diverse teams to drive sales and improve customer satisfaction. The associate will support operational excellence, client relationship building, and loyalty program participation.
Requirements
- Flexible availability, including days, evenings, weekends and holidays
- Must be able to: understand and communicate effectively
- Responsible for acquiring new customers by opening credit accounts
- Resourceful and eager to start a new venture
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Employee Assistance Program
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Paid time off
- Paid holidays