Director of Business Systems & Automation
Made InAustin, Texas, United States
Posted October 20, 2025
Full Time
About the Company
Made In is a premium kitchenware brand founded in 2017 by a family with a century‑long legacy in kitchen supply. We design and manufacture professional‑grade tools in collaboration with leading raw‑material suppliers and family‑owned manufacturers across the U.S., France, and Italy, ensuring superior performance and durability. Our products are trusted by Michelin‑starred restaurants such as Alinea and Le Bernardin, as well as top hotel chains throughout America, earning frequent five‑star reviews and industry awards. By blending heritage craftsmanship with rigorous quality standards, Made In delivers kitchen solutions that meet the exacting demands of culinary professionals.
Job Description
We are looking for a technology leader who combines IT operations expertise with strong business systems and automation experience. This role will oversee all aspects of the company's technology environment and drive scalability and efficiency across the organization.
Requirements
- 8+ years of experience in IT leadership and business systems, ideally in omnichannel retail or consumer products
- Proven expertise in IT infrastructure, system administration, and cybersecurity best practices
- Strong background in business process automation, AI tools, and workflow optimization
- Hands-on experience with NetSuite ERP and EDI integrations (SPS Commerce preferred)
- Experience with Celigo or similar iPaaS platforms
- Strong understanding of order management and warehouse management platforms and related integrations
- Excellent project management skills and ability to lead cross-functional technology initiatives
- Strong communication and stakeholder management skills
- Experience in a high-growth startup, agile, non-matrixed environment is preferred
Benefits
- Competitive salary
- Stock options
- 401k
- Healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans)
- Free and discounted cookware
- Flexible time off
- Vibrant, lively office space in the heart of South Austin
