Market My Market is a fast-growing digital marketing agency delivering customized, full-service marketing campaigns that bring companies to life online. As a Client Experience Manager, you'll serve as the primary point of contact for a portfolio of 20-40 digital marketing clients, focusing on delivering exceptional account management and fostering long-term client relationships.
Requirements
- 3+ years of client-facing experience in an agency setting with a focus on SEO, local SEO, and/or digital marketing
- Proven track record of managing client relationships and driving client retention
- Experience with organic SEO strategy development and execution
- Strong understanding of Google Business Profile optimization and local search marketing
- Experience analyzing SEO performance data and communicating insights to clients
- Excellent verbal and written communication skills
- Ability to build trust and rapport with clients quickly
- Problem-solving skills and ability to navigate challenging client conversations
- Strong organizational skills to manage multiple accounts simultaneously
- Experience in the legal, medical, or dental industries is a plus
- Spanish language proficiency strongly preferred
- Proficiency with tools such as Google Analytics, Google Search Console, Ahrefs, HubSpot, and project management software
Benefits
- PTO: 2.25 weeks per year
- Health insurance benefits
- 401(k) plan (after 1 year of employment)
- Remote work opportunity