Head of Operations Transformation

MarketAxess is looking for a Head of Operations Transformation to drive digital transformation and operational excellence in the financial markets. The successful candidate will be responsible for defining and executing a transformation roadmap, leveraging AI and digital innovation to build resilient platforms and deliver measurable outcomes.

Requirements

• 15+ years' experience in operations, transformation, or change management within financial services
• Proven success leading enterprise-level transformation programmes
• Strong experience in setting up and running PMOs
• Familiarity with hybrid delivery models (Agile + structured programme management)
• Deep understanding of operational processes, risk frameworks, and regulatory requirements
• Experience evaluating and implementing innovative platforms
• Strong analytical and problem-solving capabilities
• Ability to manage ambiguity and bring structure to complex change
• Exceptional communication, executive reporting, and stakeholder management skills

Benefits

• Free Food
• Paid Time Off (25 days annual leave entitlement plus 2 charity days)
• Two-week bonus holiday after completing each 5 years of service
• Private medical insurance
• Cash Plan
• Health screenings
• Dental cover
• 6X life assurance
• Critical illness cover
• Income protection
• Pension
• Car leasing
• Reimbursement for wellness stipend
• Interest free season ticket loan
• Share Incentive plan
• Tuition Assistance and Professional Training