MarketAxess is looking for a Head of Operations Transformation to drive digital transformation and operational excellence in the financial markets. The successful candidate will be responsible for defining and executing a transformation roadmap, leveraging AI and digital innovation to build resilient platforms and deliver measurable outcomes.
Requirements
- 15+ years' experience in operations, transformation, or change management within financial services
- Proven success leading enterprise-level transformation programmes
- Strong experience in setting up and running PMOs
- Familiarity with hybrid delivery models (Agile + structured programme management)
- Deep understanding of operational processes, risk frameworks, and regulatory requirements
- Experience evaluating and implementing innovative platforms
- Strong analytical and problem-solving capabilities
- Ability to manage ambiguity and bring structure to complex change
- Exceptional communication, executive reporting, and stakeholder management skills
Benefits
- Free Food
- Paid Time Off (25 days annual leave entitlement plus 2 charity days)
- Two-week bonus holiday after completing each 5 years of service
- Private medical insurance
- Cash Plan
- Health screenings
- Dental cover
- 6X life assurance
- Critical illness cover
- Income protection
- Pension
- Car leasing
- Reimbursement for wellness stipend
- Interest free season ticket loan
- Share Incentive plan
- Tuition Assistance and Professional Training