Team Lead - Operations

Manage the day–to–day planning and operations to meet the service level components of a team of Account Strategists. Lead team management, performance management, operational management, hiring, coaching, and mentoring.

Requirements

• 3+ years of experience in managing advertising sales and account management teams
• More than 3 year of experience with Customer support and client management
• Solid understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Demonstrated ability to cultivate strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in presentation creation and excel
• BA / BS degree or equivalent work experience

Benefits

• Comprehensive Health Insurance
• generous Leave Policy
• Covid Support
• Vaccination drives
• Well-being sessions
• real-time grievance redressal
• work flexibility