MCI is a global leader in tech-enabled business services, specializing in contact center outsourcing and BPO solutions. With a focus on digital transformation and efficiency, MCI offers scalable, agile services including customer experience management, IT services, and software development. Our award-winning Customer Service Representatives deliver exceptional engagement, while our cloud-based technology ensures seamless interactions across all channels.
Open Positions
Remote Inbound Sales Representative
Must be 18 years of age or older, have high school diploma or equivalent, and excellent organizational and communication skills
Remote Inbound Sales Representative
Must be 18 years of age or older, High school diploma or equivalent, Excellent organizational, written, and oral communication skills, Ability to type swiftly and accurately (20+ words a minute)
Remote Inbound Sales Representative
High school diploma or equivalent, Excellent organizational, written, and oral communication skills, Ability to type swiftly and accurately
Remote Inbound Sales Representative
Must be 18 years of age or older, high school diploma or equivalent, and have excellent organizational, written, and oral communication skills
Remote Inbound Sales Representative
High school diploma or equivalent, excellent communication skills, ability to type 20+ words per minute, and reliable attendance
Remote Inbound Sales Representative
Must be 18 years of age or older, High school diploma or equivalent, Excellent organizational, written, and oral communication skills, The ability to type swiftly and accurately (20+ words a minute), Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Basic understanding of Windows operating system
Desktop Support Technician II
5+ years of experience in Desktop Support or IT Help Desk, with Associate’s degree in Computer Science or Information Technology or equivalent
Desktop Support Technician I
1 year of experience in desktop support or IT help desk, excellent written and oral communication skills, and proficiency in basic networking and telephony
Desktop Support Technician III
10 years of experience, Associate’s degree in Computer Science or Information Technology, or equivalent combination of education and experience
Remote Inbound Sales Representative
High school diploma or equivalent, excellent communication skills, and the ability to type 20+ words a minute
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