Bank Customer Care Agent

MCI is a rapidly growing tech-enabled business services company seeking experienced Customer Service Representatives. This role focuses on delivering exceptional customer service to bank customers, resolving issues, and ensuring a high-quality experience. MCI values contributions, offers growth opportunities, and provides a supportive work environment.

Requirements

• Must be at least 18 years old
• High School Diploma or equivalent required
• Minimum 3 years of call center experience
• Minimum 1 year in a customer service role
• Fluent in English (spoken and written)
• Comfortable with Windows PC applications and Microsoft Office Suite
• Strong organizational and communication skills

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code