Call Center Agent

MCI is seeking a Call Center Agent to join their rapidly growing team. This role involves handling inbound and outbound phone interactions, managing customer experience, and selling services. The company emphasizes customer satisfaction, continuous learning, and a positive work environment. This position requires a highly reliable and customer-focused individual with excellent communication skills.

Requirements

• Must be 18 years of age or older
• Excellent organizational, written, and oral communication skills
• Ability to type quickly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite
• Basic understanding of the Windows operating system

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment