Call Center Representative

MCI is a fast-growing tech-enabled business services company seeking a Call Center Representative to join a supportive team. The role involves handling inbound and outbound customer service, resolving support issues, and supporting sales initiatives for clients. It's an entry-level position that requires enthusiasm, dedication, and a strong work ethic.

Requirements

• Handle inbound and outbound calls professionally.
• Resolve customer issues through problem-solving.
• Accurately document interactions and process claims.
• Follow scripts and policies.
• Maintain attendance and adhere to scheduling requirements.

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Casual Dress Code