Spanish Speaking Customer Service Representative (Inbound & Outbound)
MCISan Fernando, Pampanga, Philippines • United States
Posted September 19, 2025
60000 - 60000 PHP year
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking a motivated and skilled Spanish-speaking Customer Service Representative to deliver exceptional support to customers via phone, email, and chat. This role requires fluency in Spanish and English, a passion for helping others, and a strong work ethic. The company values contributions and offers a competitive compensation and benefits package.
Requirements
- Fluent in Spanish and English (spoken and written).
- Minimum 6 months of experience in voice, email, and chat support as a Spanish-speaking agent.
- Typing speed of 40+ WPM with 95% accuracy.
- Strong written and verbal communication skills.
Benefits
- HMO Coverage plus a dependent
- Supervisors/Managers
- Dental Coverage
- In-house dental assistance
- Free meal during training
- Career growth and learning
- Performance and loyalty bonuses
- Frequent disinfection
- Fogging of workplace