Switchboard Operator (As Needed) - Dillon

The Switchboard Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management.

Requirements

• Previous experience in customer service, call center or physician office role
• Excellent verbal communication skills and a professional phone demeanor
• Ability to multitask and remain calm under pressure in a fast-paced environment
• Familiarity with telephone systems and basic computer skills (e.g., Microsoft Office)
• Knowledge of medical terminology and hospital operations is preferred
• Strong attention to detail and adherence to confidentiality standards