Switchboard Operator
Memorial HealthDecatur, Illinois, United States • Illinois, United States • Illinois, United States • Springfield, Illinois, United States • Illinois, United States • Atlanta, Georgia, United States
Posted October 14, 2025
33000 - 49640 USD year
Full Time
About the Company
Memorial Healthcare System is a leading not-for-profit health system offering exceptional care across various specialties including bariatrics surgery, cancer treatment, cardiac services, and pediatric care. Comprising over 17,000 dedicated professionals, the organization prioritizes personalized medicine and a supportive environment for patients and their families. Memorial is committed to diversity and inclusion, providing veteran preference and equal opportunities in employment.
Job Description
ID 2025-30438 requires a Switchboard Operator to answer incoming calls and resolve internal and external communications. This role is vital for the Memorial Health System, requiring a commitment to safety, customer service, and maintaining accurate record-keeping. Operators will serve as an intermediary between internal and external communication channels, ensuring clear and timely responses to queries.
Requirements
- Answers incoming calls to all 5 hospital.
- After-hour answering service for approximately 25 physicians/departments.
- Troubleshoot and dispatch emergency codes and alarms.
