Part Time Help Desk Technician
MEC Inc.Wisconsin, United States
Posted August 22, 2025
Part Time
About the Company
MEC Inc., established in 1945, is a leading U.S.-based manufacturer specializing in prototyping, tooling, production fabrication, coating, assembly, and aftermarket components. With 20 facilities across seven states, MEC serves diverse end markets including heavy- and medium-duty commercial vehicles, construction equipment, powersports, agriculture, and military applications. As the nation's largest fabricator for 14 consecutive years, MEC stands out through its extensive manufacturing infrastructure and commitment to quality.
Job Description
This Part Time Help Desk Technician role involves ensuring proper computer operation for end-users, including receiving, prioritizing, documenting, and resolving technical issues. The position requires hands-on troubleshooting and escalation of incidents, utilizing diagnostic tools and remote support, and maintaining service desk standards.
Requirements
- Receive, prioritize, and document end-user help requests.
- Resolve end-user issues using remote tools and diagnostic utilities.
- Troubleshoot hardware and software problems, including installing antivirus and hardware repairs.
- Maintain a high level of service desk performance and adhere to SLAs.
