Patient Account Representative - Remote
Med-MetrixNew Jersey, United States
Posted December 16, 2025
Full Time
About the Company
Med-Metrix is a leading provider of Revenue Cycle Management solutions for hospitals, health systems, and physician practices. Leveraging proprietary technology, advanced analytics, and a highly trained workforce, the company optimizes patient experience, billing accuracy, and revenue recovery. Its portfolio spans revenue cycle, business intelligence, managed care improvement, physician advisory, contract and denial recovery, and patient accounting services. Med-Metrix distinguishes itself through a culture of continuous learning—offering tailored training via Med-Metrix University—and a commitment to empowering employees to grow and excel in a collaborative environment.
Job Description
The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. They will follow up with payers to ensure timely resolution of all outstanding claims, review and update patient and financial information, and monitor billings for accuracy.
Requirements
- High School Diploma or equivalent
- Medical Billing and Coding certification preferred
- Experience in Hospital/Facility billing
- 2-3 years experience in insurance collections
- Basic knowledge of healthcare claims processing
- Proficiency with Microsoft Office Suite
- Ability to work well individually and in a team environment
- Strong organizational, communication and written skills
- Basic math and typing skills
- Strong interpersonal skills, ability to communicate well at all levels of the organization
- Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results oriented