Case Coordinator - Aged Care
MedibankSouth Australia, Australia
Posted February 3, 2026
Full Time
About the Company
Amplar Health is a leading hospital in the home service provider with a vision to become Australia's leading Hospital in the Home service provider.
Job Description
Join Medibank's Amplar Health as a Case Coordinator - Aged Care and play a crucial role in coordinating care and services for patients in their own home. With a focus on hospital substitution, hospital avoidance, and clinical home care delivery, this is an opportunity to make a real difference in the healthcare industry.
Requirements
- Conducting clients initial phone assessment, care planning and goal setting
- Managing real-time escalations from our on-road clinicians
- Coordination of in-home services to support clients receiving care at home
- Building and maintaining effective relationships with a variety of different stakeholders
- Monitoring patient progress and updating care plans as appropriate
- Liaison with healthcare professionals and specialists
- Home visits to undertake assessments when required
- Discharge planning including referrals to long term services
- Provision of telephone support, education, and advice
Benefits
- Up to 5 weeks paid annual leave
- Work life balance - Monday to Friday position - family friendly hours
- Access to Amplar Health Online Doctor - virtual GP consults for free
- Flexible working arrangements - work from home or our modern office
- 24/7 Employee Health Support Line - extended to families
- 14 weeks paid parental leave
- Subsidised health insurance for you and your loved ones
- Career development opportunities across Amplar/Medibank business
