Manager of Customer Success
MedScoutUnited States
Posted January 30, 2026
Full Time
About the Company
MedScout is a revenue acceleration platform that unites medical claims intelligence with an intuitive user experience built for sales professionals at medical device and diagnostic companies.
Job Description
At MedScout, our mission is to empower MedTech commercial teams with the data, insights, and tools they need to deliver life-changing medical innovations to the patients who need them most.
Requirements
- Expert in developing a high-performing team
- Experience managing Customer Success, Account Management, or a similar customer-facing role
- Vertical SaaS experience
- Track record of driving customer value
- Strong coaching instincts
- Comfort with forecasting, health scoring, and using data to drive decisions
- Experience building or improving CS processes and playbooks
Benefits
- Competitive salary
- $500 home office setup budget
- Fully covered healthcare
- Vision, dental, and 401k package
- Generous budget for learning and development
