Dutch speaking customer service agent for Logistics & Transportation industry

Mercier Consultancy is seeking a Dutch-speaking Customer Service Agent specializing in the Logistics & Transportation industry. The role involves providing exceptional service to clients, handling inquiries related to logistics solutions, shipping processes, and transportation services, and resolving issues efficiently. Client experience will be key.

Requirements

• Fluency in Dutch and English
• Experience in customer service (particularly in logistics/transportation)
• Strong communication and problem-solving skills
• Ability to handle multiple inquiries and prioritize tasks
• Familiarity with logistics software (plus)
• Understanding of the transportation industry
• Team-oriented mindset
• Ability to work independently

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year