German Speaking Customer Service for Fashion & Apparel Department

Mercier Consultancy is seeking a passionate German-speaking Customer Service Agent to join their Fashion & Apparel Department. The role involves answering customer inquiries, assisting with orders, providing product recommendations, and ensuring a delightful shopping experience for German-speaking customers. It’s a great opportunity to work in a vibrant fashion department and contribute to customer satisfaction.

Requirements

• Fluency in German and English, both written and spoken.
• Experience in customer service or retail, ideally in the fashion industry.
• Strong communication skills and a genuine passion for helping customers.
• Ability to multitask and manage diverse customer inquiries.
• Detail-oriented with a keen sense of fashion and style.
• Willingness to work flexible hours (including weekends and holidays).
• Familiarity with customer service software or retail systems is a bonus.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Flexible Hours