German Speaking Customer Service for Fashion & Apparel Department

Mercier Consultancy is seeking a German-speaking Customer Service Representative to join their Fashion & Apparel Department in Athens, Greece. This entry-level role involves providing outstanding support to German-speaking customers, assisting with inquiries, resolving issues, and ensuring a top-notch shopping experience. Fluency in German and English is required.

Requirements

• Fluency in German and English, with strong verbal and written communication skills
• Exceptional customer service skills with a proactive problem-solving approach
• Previous experience in customer service, preferably in the fashion or retail industry
• Ability to manage multiple tasks and inquiries in a fast-paced environment
• Detail-oriented with strong organizational capabilities
• Passion for fashion and providing customers with an outstanding shopping experience

Benefits

• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Two Extra Salaries
• Accommodation Support
• Training
• Performance Bonus
• Free Greek Course