Italian Speaking Customer Service Agent For American multinational

Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Service Agent to support Italian-speaking customers. The role involves handling inquiries via phone, email, and chat, offering solutions, and ensuring a positive customer experience. It's a customer service position for passionate individuals with a customer focus.

Requirements

• Fluency in Italian and English, both written and spoken.
• Prior experience in customer service is highly desirable.
• Exceptional communication and interpersonal skills.
• Ability to handle multiple customer inquiries and resolve issues efficiently.
• Proactive mindset with a passion for providing excellent customer experiences.
• Proficiency in using customer service software and technology.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year