Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Service Agent to support Italian-speaking customers. The role involves handling inquiries via phone, email, and chat, offering solutions, and ensuring a positive customer experience. It's a customer service position for passionate individuals with a customer focus.
Requirements
- Fluency in Italian and English, both written and spoken.
- Prior experience in customer service is highly desirable.
- Exceptional communication and interpersonal skills.
- Ability to handle multiple customer inquiries and resolve issues efficiently.
- Proactive mindset with a passion for providing excellent customer experiences.
- Proficiency in using customer service software and technology.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year