Nordic Speaking Customer Service for Online Retail Department

Mercier Consultancy Bulgaria is seeking a Nordic-speaking Customer Service Agent for their Online Retail Department. The role involves providing excellent customer service to Nordic-speaking customers regarding product availability, order processing, and returns. The company focuses on maintaining high customer satisfaction and a positive online shopping experience.

Requirements

• Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and English
• Experience in customer service, preferably in the e-commerce or online retail sector
• Excellent communication skills with a strong customer focus
• Ability to multitask and manage various customer inquiries effectively
• Detail-oriented with good problem-solving capabilities
• Willingness to work flexible hours, including weekends and holidays

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year