Portuguese Speaking Customer Service Agent For Mercier Consultancy

Mercier Consultancy is seeking a Portuguese-speaking Customer Service Agent to be the first point of contact for Portuguese-speaking clients. The role involves providing excellent customer service, addressing inquiries, resolving issues, and fostering positive relationships. Candidates should be passionate about customer satisfaction and thrive in a dynamic environment.

Requirements

• Fluency in Portuguese and English, both written and spoken.
• Experience in customer service is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Proficient in using customer service software and communication tools.
• A positive attitude and readiness to learn.
• Ability to work effectively as part of a team and independently.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year