French Speaking Customer Service for Online Streaming Service Department

Mercier Consultancy is seeking a French-speaking Customer Service Representative to join their Online Streaming Service Department. The role involves providing excellent customer support to French-speaking clients, assisting with account management, troubleshooting technical issues, and maximizing customer satisfaction. This position requires fluency in both French and English and a passion for online streaming.

Requirements

• Fluency in French and English
• Excellent communication skills
• Strong problem-solving abilities
• Customer-centric approach
• Experience in customer service, preferably in the streaming/entertainment industry
• Ability to manage multiple inquiries
• Detail-oriented
• Passion for online streaming
• Experience with customer support software and CRM systems
• Fluency in Customer Support Software and CRM Systems is Advantageous

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Training