Mercier Consultancy is seeking a dynamic French-speaking Customer Service Representative to join their Online Streaming Service Department. The role involves providing exceptional support to French-speaking customers, managing account setup, resolving technical issues, and ensuring seamless access to content. Fluency in French is essential, along with strong communication and problem-solving skills.
Requirements
- Fluency in both French and English
- Strong customer service orientation and problem-solving skills
- Prior experience in customer service, especially in streaming or entertainment, is preferred
- Able to multitask effectively and manage high volumes of inquiries
- Detail-oriented with solid organizational abilities
- Passion for streaming services and delivering exceptional customer experiences
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Health Insurance
- Private Health Insurance
- Paid Training
- Relocation Package