French Speaking Customer Service for Online Streaming Service Department

Mercier Consultancy is seeking a dynamic French-speaking Customer Service Representative to join their Online Streaming Service Department. The role involves providing exceptional support to French-speaking customers, managing account setup, resolving technical issues, and ensuring seamless access to content. Fluency in French is essential, along with strong communication and problem-solving skills.

Requirements

• Fluency in both French and English
• Strong customer service orientation and problem-solving skills
• Prior experience in customer service, especially in streaming or entertainment, is preferred
• Able to multitask effectively and manage high volumes of inquiries
• Detail-oriented with solid organizational abilities
• Passion for streaming services and delivering exceptional customer experiences

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• Paid Training
• Relocation Package