French Speaking Customer Support for Streaming TV & Movie Services Department
Mercier ConsultancyAthens, Attica, Greece
Posted April 25, 2025
Full Time
About the Company
Mercier Consultancy is a consulting company offering services in client management and streaming.
Job Description
Mercier Consultancy is seeking a French-speaking Customer Support Representative to join their Client's Streaming TV & Movie Services Department. This role focuses on providing outstanding support to French-speaking customers, assisting them with streaming services, content, and account management. The ideal candidate is passionate about entertainment and customer service, and dedicated to improving the customer experience.
Requirements
- Fluency in French and English, both written and verbal
- Experience in customer support in the streaming or entertainment industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proactive approach to ensuring customer satisfaction
- Ability to manage multiple inquiries efficiently
- Familiarity with customer support software and streaming services
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Training
- Accommodation Support
- Training and Discounts