Mercier Consultancy is seeking a German-speaking Customer Service Representative to join their Financial Department. The role involves providing excellent service to German-speaking clients, assisting with inquiries and resolving issues related to financial products and services. Strong communication and problem-solving skills are required.
Requirements
- Fluency in both German and English, with excellent verbal and written communication skills
- Strong customer service orientation and problem-solving abilities
- Prior experience in customer service, particularly in financial services
- Ability to handle multiple customer inquiries
- Detail-oriented with strong organizational skills
- Passion for financial services
- Familiarity with financial systems
- Access to an extended training program
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Training
- Accommodation Assistance