German Speaking Customer Service for Finance industry

Patrique Mercier Recruitment FR is seeking a German-Speaking Customer Service Representative for the Finance Industry. The role involves providing exceptional customer support to German-speaking clients via various channels, assisting with financial inquiries, and resolving complaints. It requires strong communication skills, detail-orientation, and proficiency in customer service software.

Requirements

• Fluency in German and English, both written and spoken.
• Previous experience in customer service, preferably within the finance industry.
• Strong communication skills and a customer-oriented attitude.
• Ability to handle sensitive financial information with discretion and professionalism.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented with strong analytical and problem-solving skills.
• A proactive approach to learning about financial products and improving service delivery.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons, discounts and other perks