Nordics Speaking - Customer Service Representative

Mercier Consultancy is hiring a Nordics Speaking Customer Service Representative to support clients from Nordic countries. The role focuses on providing excellent customer service, using Nordic languages (Danish, Finnish, Norwegian, or Swedish) and ensuring positive client experiences. Responsibilities include handling inquiries, maintaining records, collaborating with team members, and gathering feedback.

Requirements

• Fluency in at least one Nordic language (Danish, Finnish, Norwegian, or Swedish) and English
• Strong communication and interpersonal skills
• Experience in customer service or a related field
• Ability to manage multiple inquiries
• Detail-oriented with strong problem-solving abilities
• Customer-focused approach

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Accommodation Support After Hotel
• Training