Nordic Speaking Customer Support for Subscription-Based Services Department

Mercier Consultancy is seeking a Nordic-speaking Customer Support Representative for their Subscription-Based Services Department. The role involves providing excellent support to Nordic-speaking customers, ensuring a seamless experience and assisting with subscriptions, billing, and platform usage. This is an entry-level position for passionate customer service professionals.

Requirements

• Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish, or Icelandic) and English
• Previous experience in customer support (subscription-based or digital service industries)
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Customer-focused mindset with a dedication to high-quality service
• Ability to manage multiple inquiries efficiently
• Familiarity with customer support tools and CRM systems is a plus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Training
• Greek Course
• More Benefits and Discounts