Mercier Consultancy is seeking Polish Speaking Customer Service Representatives to join their team in Sofia, Bulgaria. The role involves providing exceptional customer service to Polish-speaking clients through various channels, documenting interactions, and contributing to service enhancements. The position offers competitive pay, relocation assistance, and opportunities for professional growth.
Requirements
- Fluency in Polish and English with strong communication skills
- Demonstrated customer service skills and problem-solving abilities
- Previous experience in customer service, particularly in similar sectors
- Ability to work effectively in a busy environment and manage multiple tasks
- Detail-oriented with excellent organizational skills
- Passionate about delivering high-quality customer experiences
- Familiarity with customer support software and CRM tools
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package (Flight, Transfer and Hotel)
- Private Health Insurance
- Private Accommodation Support
- Fully Paid Training
