Mercier Consultancy is seeking a Polish Speaking Customer Service Representative to join their team in Sofia, Bulgaria. This role involves providing exceptional customer service to Polish-speaking customers, resolving issues, and contributing to service improvement. The position offers paid relocation, excellent perks, and the opportunity to immerse oneself in a new culture.
Requirements
- Fluency in Polish and English with strong verbal and written communication skills
- Demonstrated customer service skills and problem-solving abilities
- Previous experience in customer service is advantageous
- Ability to work effectively in a busy environment and manage multiple tasks
- Detail-oriented with excellent organizational skills
- Passionate about delivering high-quality customer experiences
- Familiarity with customer support software and CRM tools
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package (Flight, Transfer and Hotel)
- Private Health Insurance
- Private Accommodation Support After Hotel
- Fully Paid Training
