Portuguese Speaking Customer Service Positions for Imperial Department

Mercier Consultancy is seeking Portuguese-speaking Customer Service Representatives for their Imperial Department in Athens, Greece. The role focuses on providing excellent customer support to Portuguese-speaking customers, addressing inquiries, and resolving issues within the department. Responsibilities include communication across various channels, documentation, and collaboration with internal teams.

Requirements

• Proficient in both Portuguese and English with strong communication abilities
• Exceptional customer service skills and a strong problem-solving mindset
• Prior experience in customer service, particularly in relevant sectors
• Ability to excel in a fast-paced environment
• Strong attention to detail and excellent organizational skills
• Commitment to providing outstanding customer experiences
• Familiarity with customer support systems and CRM software is a bonus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support Finding Accommodation After Hotel
• Fully Paid Training