
MetroSys, Inc., based in San Diego, CA, is a leading Technology & Staffing Solutions firm specializing in NetApp storage, data migration, and complex IT staffing. With expertise in enterprise infrastructure, managed services, telecom, and recruiting, MetroSys offers innovative solutions to global clients across various industries. The company's core values of teamwork, integrity, accountability, and diversity drive its success, making it a trusted technology partner that simplifies business needs.
We are seeking a reliable IT Support Technician to provide Tier 1 and Tier 2 support for end users in a hybrid onsite/remote capacity. The role involves troubleshooting hardware, software, and connectivity issues, resolving them through the HappyFox ticketing system, and escalating as needed. Strong communication, troubleshooting, and customer service skills are essential.
MetroSys, Inc., based in San Diego, CA, is a leading Technology & Staffing Solutions firm specializing in NetApp storage, data migration, and complex IT staffing. With expertise in enterprise infrastructure, managed services, telecom, and recruiting, MetroSys offers innovative solutions to global clients across various industries. The company's core values of teamwork, integrity, accountability, and diversity drive its success, making it a trusted technology partner that simplifies business needs.