At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
Requirements
- Operational Leadership: Manage day-to-day operations for L1/L2 support teams, enterprise job scheduling, workload automation, incident/problem/change management, and IT production support.
- Team Leadership: Provide direction and guidance to a team of professional staff; manage performance and support career growth.
- Operational Excellence: Solve complex technical and operational issues by applying specialized knowledge.
- Collaboration & Stakeholder Engagement: Partner with IT infrastructure, cybersecurity, development, and business teams to support effective service delivery.
- Risk, Compliance & Continuity: Ensure compliance with internal policies, regulatory standards, and audit requirements.
- Vendor Management: Monitor vendor performance and ensure SLAs are met.
Benefits
- MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company-sponsored 401(k)
- Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
- Education Assistance: Tuition reimbursement up to $8,000 annually
- Education Assistance: Access to discounted tutors and college coaches
- Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
- Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
- Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
- Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
